AUSTIN, Texas – June
15, 2009 – Movero Technology, a leading
provider of managed IT services for enterprise mobility,
today announced that the latest release of its Wireless
Management Portal now provides enhanced reporting and
analysis capabilities designed to enable organizations
to tackle the most challenging aspects of managing and
reducing mobile communication expenses.
Always-on mobile communications have become critical
to the global business community. As a result, managing
mobile service charges is one of the most dynamic and
challenging components of today's enterprise environment.
New activations are constantly taking place, along with
device upgrades and rate plan changes. To further complicate
the issue, whenever a change occurs it must be accounted
for on the billing side and correlated against corporate
policies and compliance issues that generally do not
apply to traditional desktop information technology
models.
"Managing mobile expenses is a significant challenge
for IT and Finance departments alike," said Melanie
Gray, president and CEO of Movero. "Wireless carrier
invoices are extremely detailed and complex, and the
task of manually processing monthly invoices has become
virtually impossible for most organizations. Although
wireless carriers provide electronic invoices for processing,
there are no standard formats across carriers and the
data integrity is often questionable."
The Movero solution enables organizations to significantly
reduce the effort and complexity associated with managing
mobile expenses. This includes processing invoices on
a monthly basis, allocating costs across departments
and projects, quickly identifying exception conditions
and handling bill presentment at both the administrative
and end-user level. Powerful new capabilities in the
current release include:
- Interactive graphical trending and analysis enables
organizations to
quickly access critical data and identify spending
trends in a highly
intuitive, visual format.
- Customizable split billing provides administrators
and financial
analysts with the ability to define and track unique
spend categories
across all levels of the organization -- from the
largest to the smallest
cost center. For example, personal charges versus
business charges or
international versus domestic charges.
- Call and message tagging enables organizations
to allocate specific
charges to designated projects or programs for a more
accurate allocation
of costs. The exporting of billable charges facilitates
client billing for
improved cost recovery.
- A configurable threshold feature allows organizations
to establish and
set dynamic spending limits that are consistent with
corporate policies.
When an end user exceeds the predetermined threshold,
the system will send
an automated email alert to help promote awareness
and accountability
across the organization.
- Enhanced exception reporting enables financial
analysts to quickly
identify and correct excessive spending and usage
pattern across the
organization at the touch of a button.
"By providing specialized expertise in the areas
that are generally outside the IT organization's core
competencies, Movero delivers a cost effective approach
to mobile expense management with economies of scale
that would be difficult to match using internal resources,"
said Gray.
Movero's unique combination of technology and services
is delivered in a single, integrated Software-as-a-Service
platform. The solution requires no investment in hardware,
software licenses or maintenance fees and there are
no lengthy implementation or integration cycles.
The Movero solution is backed by a world-class, US-based
Certified Mobility Support center, staffed with mobility
experts available to help organizations 24 hours a day,
7 days a week. Every Movero client receives a unique
toll-free phone number along with a dedicated team of
specialists that focus entirely on that account. Over
96 percent of support calls are answered within 60 seconds.
Movero's managed mobile IT solutions are available
and in use by a number of Fortune 500 corporations today.
To learn more about how your organization can leverage
these solutions to improve profits, reduce risk and
gain a competitive business advantage, please visit
www.moverotech.com or call 1.888.368.6780. |