AUSTIN, Texas – June
16, 2009 – Movero Technology, a leading
provider of managed IT services for enterprise mobility,
today announced that the latest release of its Wireless
Management Portal provides enhanced call and message
tagging capabilities designed to address complex Internal
Revenue Service record-keeping requirements.
Many organizations, especially tax exempt organizations
like universities, have stopped providing employees
with mobile phones after IRS auditors have denied deductions
related to their use because of insufficient record-keeping.
Under a 1989 law, workers who use company-provided mobile
phones for personal calls are supposed to record the
value of those calls as income and pay federal income
taxes accordingly. To date, it has been a record-keeping
nightmare for corporations to try to determine how many
of an employee’s calls are work related and how
many are personal.
"Our customers compete in a global business environment
where 24-hour contact is a necessity. That requires
providing employees with mobile phones,” said
Melanie Gray, president and CEO of Movero. “After
listening to our customers describe the challenges associated
with keeping detailed call records, we decided to help
automate and simplify the process.”
The latest release of Movero’s expense management
software provides unique capabilities designed to help
organizations address complex compliance issues related
to mobile phone usage. Customizable split billing, complete
with call and message tagging, provides organizations
with the ability to quickly identify business charges
versus personal charges. The interface, which features
easily exportable reports, ensures that accounting and
finance departments can maintain accurate records and
stay in compliance with evolving IRS requirements with
a minimum of effort.
“Forcing organizations to move away from giving
employees corporate-based phones to solve a recording-keeping
issue is not the answer,” continued Gray. “Asking
employees to go out and purchase their own phones and
service plans actually creates a new, higher cost problem
for corporate IT organizations; forcing them to take
on the challenge of supporting diverse phone platforms
with multiple wireless carriers.”
Providing IT support for a broad range of mobile phone
platforms is a challenge. Phones from different manufacturers
all behave differently. Unlike the relatively homogenized
desktop and laptop environment, where Windows computers
dominate the landscape, the myriad of competing platforms
can quickly overwhelm IT help desk and support organizations.
Not to mention that an installed base of 2,000 mobile
employees can generate almost 6,000 technical support
calls annually - with each call lasting as long as 30
minutes.
“We don’t want to see our customers exchange
a recoding-keeping problem for a more expensive IT problem,”
said Gray. “We’d rather help them solve
both issues at once.”
Movero’s unique expense management capabilities
are available and in use by Fortune 500 corporations
today. The company’s suite of managed IT services
for enterprise mobility is delivered in a single, integrated
Software-as-a-Service platform. The solution requires
no investment in hardware, software licenses or annual
maintenance fees and there are no lengthy implementation
or integration cycles.
The Movero solution is backed by a world-class, US-based
Certified Mobility Support center, staffed with experts
available to help organizations 24 hours a day, 7 days
a week. Every Movero client receives a unique toll-free
phone number along with a dedicated team of specialists
that focus entirely on that account. Over 96 percent
of support calls are answered within 60 seconds.
To learn more about how your organization can leverage
this solution to reduce costs, improve productivity
and gain a competitive business advantage, please visit
www.moverotech.com or call 1.888.668.3760. |