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MANAGED WIRELESS SERVICES

Procurement and Order Fulfillment

Purchasing and tracking company owned wireless equipment

Procurement management is the first stage of the wireless management lifecycle and plays a critical role in an organization’s mobile environment. Our proven processes allow organizations to streamline every aspect of ordering and managing devices, allowing companies to gain maximum benefits from the wireless carriers, increase cost savings, and expand IT budgets without effort or headache.

Movero Technology’s customizable SaaS web-portal allows employees to order from a pre-defined catalog of mobile equipment and accessories, perform upgrades, or make changes to existing service, enabling moves, adds, changes, and disconnects (MACD). Customers define corporate approval policies for orders and change requests during implementation; requests are then processed, tracked, and completed strictly according to the prescribed client workflow without additional burden to a company’s internal IT, procurement, or finance departments.

Our customizable SaaS web-portal is highly intuitive and enables customers to manage all strategic and tactical components associated with a successful procurement program:

Procurement Management
Order pre-approved:

  • Equipment
  • Accessories
  • Mobile applications/licenses

Order Tracking
Real-time:

  • Order status
  • Access to tickets
  • Reporting

Service Management
MACD requests:

  • Upgrade equipment
  • Update voice and data plans
  • Features
  • Cancel/suspend service
  • Process bulk requests

Account Management
Administer:

  • Change financial responsibility - Transfer In/Out
  • Profile updates
  • Edit organizational hierarchy
  • Update device catalog information

Procurement management capabilities are fully integrated with Movero Technology's easy to use flexible SaaS web-portal interface and offers the following customer benefits:

  • Customizable to fit the needs of any organization
  • Promotes corporate governance of policies among employees
  • Supports multiple wireless carriers
  • Displays all carrier negotiated discounts
  • Easily order corporate approved equipment
  • Immediate access to proven processes
  • Real-time access to order status and ticket history
  • Easily manage corporate hierarchy
  • Simple steps to make service level changes
  • Saves time by reducing time consuming calls to the carrier
  • Process bulk requests easily and efficiently
  • Strategically plan new mobile initiatives
  • Faster deployment of wireless projects

   


 
Asset Management
Wireless Invoice Management
Mobile Device Management
Wireless Help Desk
Procurement and Order Fulfillment
Reporting and Analytics
Responsible Disposal