Products & Services Overview
Products:
Maestro™ Online – is a single-source web-based solution that allows businesses to virtually manage mobility from one easy to use interface. Maestro™ Online works in concert with existing supply chain management systems or as a stand-alone platform.
Maestro™ Live – is an all-in-one solution that bundles Maestro ™ Online with our best-in-class live help desk services. End-users receive the advance support they need while eliminating calls to the carrier or vendor.
Services:
Bill Management – built-in optimization tools enable IT departments to organize, analyze, and manage usage by individual or group.
Custom Application Support – supports non-native software.
Maestro™ 24 x 7 Support – upgrade from Maestro™ Live to 24 x 7 help desk services.
Managed Replacement – provides next-business-day device replacement services and protects against variable costs of replacing malfunctioning corporate liable devices.
Mobile Email Administration – supports push email functionality, such as end-user email setup, moves, adds, changes, deletion of user accounts, password resets as well as email and folder redirection.
Staging & Logistics – streamlines corporate mobile deployment projects and initiatives by offering a range of services, such as device configuration and testing, and packing and shipping services.
Services available by product::
Maestro™ Online and Maestro™ Live are customizable platforms that can be tailored with our enhanced services to fit the needs of your organization. The chart below displays which enhanced services are compatible with each product platform.
Maestro ™ Live |
Maestro™ Online |
|
| Bill Management |
x |
x |
| Custom Application Support | x |
|
| Maestro™ 24 x 7 Support | x |
|
| Managed Replacement | x |
x |
| Mobile Email Administration | x |
|
| Staging and Logistics | x |
x |



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