Manage - Maestro Platform

Products & Services Overview



 

Benefits to Executives:

  • Provides visibility into cost and usage throughout organization
  • Delivers certified mobile expertise
  • Creates accountability
  • Helps enforce corporate policy standards & security

Benefits to Managers:

  • Simplify complicated management of MACD
  • Manage short device lifecycle
  • Extend IT resources
  • Provide managed repair & disposal solution
Movêro offers state-of-the-art services that streamline how corporate Information Technology (IT) departments manage mobility. We combine the strengths of high-tech infrastructure with sophisticated help desk support services to give organizations in-depth control over assets and return on investment.


Products:

Maestro™ Online – is a single-source web-based solution that allows businesses to virtually manage mobility from one easy to use interface. Maestro™ Online works in concert with existing supply chain management systems or as a stand-alone platform.

Maestro™ Live – is an all-in-one solution that bundles Maestro ™ Online with our best-in-class live help desk services. End-users receive the advance support they need while eliminating calls to the carrier or vendor.


Services:

Bill Management – built-in optimization tools enable IT departments to organize, analyze, and manage usage by individual or group.

Custom Application Support – supports non-native software.

Maestro™ 24 x 7 Support – upgrade from Maestro™ Live to 24 x 7 help desk services.

Managed Replacement
– provides next-business-day device replacement services and protects against variable costs of replacing malfunctioning corporate liable devices.

Mobile Email Administration – supports push email functionality, such as end-user email setup, moves, adds, changes, deletion of user accounts, password resets as well as email and folder redirection.

Staging & Logistics – streamlines corporate mobile deployment projects and initiatives by offering a range of services, such as device configuration and testing, and packing and shipping services.


Services available by product::

Maestro™ Online and Maestro™ Live are customizable platforms that can be tailored with our enhanced services to fit the needs of your organization. The chart below displays which enhanced services are compatible with each product platform.

 
Maestro ™ Live
Maestro™ Online
Bill Management
x
x
Custom Application Support
x
Maestro™ 24 x 7 Support
x
Managed Replacement
x
x
Mobile Email Administration
x
Staging and Logistics
x
x
 

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